Returns & Exchanges
At Inferno, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags are attached and the items are in their original condition to qualify for a full refund.
Initiate Your Request
Log into your Inferno account and navigate to your order history to select the items you wish to return or exchange.
Print Shipping Label
Download and print the prepaid return shipping label provided via email once your request has been approved by our team.
Package Your Items
Securely pack the items in their original packaging, ensuring the return form is included inside the box before sealing it.
Drop Off and Track
Drop your package at any authorized courier location and keep your tracking number until your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing